Cancellation
If you wish to cancel your service with NexTechShark, please contact us as soon as possible. Depending on the stage of your project and the services rendered, cancellation fees may apply. We will assess your situation individually and provide you with the necessary information regarding any applicable cancellation fees.
Refund
Refund eligibility depends on the terms outlined in your project proposal or agreement with NexTechShark. Generally, refunds are provided in accordance with the following conditions:
Service Not Rendered
If we have not yet commenced work on your project, you may be eligible for a full refund minus any administrative fees.
Partial Service Rendered
If work has begun but not completed, a partial refund may be issued based on the work completed and any applicable cancellation fees.
Completed Service
Once a service has been completed and delivered to your satisfaction, refunds may not be available. However, we are committed to resolving any issues or concerns you may have regarding our services.
How to Request a Refund
To request a refund, please contact us via email at info@nextechshark.com with your refund request and provide relevant details about your project and payment. We will review your request and respond to you in a timely manner.
Changes to This Policy
NexTechShark reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice. We encourage you to review this policy periodically for any changes.
Contact Us
If you have any questions or concerns about our Cancellation & Refund Policy, please contact us at info@nextechshark.com.